Crystalbrook Flynn

I loved the decor, the facilities, the huge bed, the balcony, the outlook, the view, the location, the vibe, all of it. It perfectly suited my needs. I had a little getaway/staycation and it was very relaxing, the room service was lovely, the in house Shiraz was lovely, so was the chocolate! I really treated myself and I chose well with Crystalbrook Flynn. Came away very happy and would highly recommend.

I recently stayed at Crystal Brook Flynn in Cairns and had a pleasant experience overall. The location was excellent, very convenient, and accessible. The facilities were well-maintained, and the reception staff were outstanding – always greeting with a big smile and very easy to communicate with. They understood customer needs clearly and were always helpful. The only downside was the air conditioning, which was not up to standard – the cooling was quite poor and didn’t meet expectations. Despite that, my overall experience was good, and I would recommend this hotel to others.

It’s just a lovely place to stay. Rooms are beautiful, spotless, good choice on the TVs, comfortable bed, location, facilities and staff. Really enjoyed our stay. Disliked the pools - we didn’t go in since you could either be seen through the side or from the bottom! Bit odd. We knew that before staying but didn’t realise both of the two pools would be like that. Didn’t see one person use it through the whole week, although you’re so close to the lagoon it’s not too much of a problem. Also parking charge is a bit steep but very secure and easy (although they did try to overcharge us for an extra day, this was promptly sorted).

Everuthing!Y usual sweet getaway away from homee In my hometown.. worktrip and whatnot. People are always super kind and extremely out of their way to be caring and exceed expectations without you even thinking of asking anything else more. Thank you so so much very quick and attentive between reception and general guest services such as reception inquiries calling from the room, asking for extra towels, etc., or room service or anything else! Everyone has a smile on their face. They seem to feel absolutely ecstatic to work out an environment where they’re happy to be in for work. Thank you and 1,000,000% above and beyond thank you for caring and showing your greatest and outmost, aptitude and personality when it comes to regulate hours and accommodating to guests from all over!

The location with two entrances meant you could go out onto the esplanade or into town. It was right next to the night markets and the lagoon and lots of great restaurants. The pools were amazing even when it rained we could lounge and not get wet but still use the pool which in 37 degrees heat was great. The staff were very friendly and lent us an umbrella no problem. The robes in the room were wonderful. The bed was extremely comfortable. We slept really well. The room was sound proof. Nice balcony. The shower was great. Easy to get to via Uber from the airport in about 15 minutes. Great value for money and we arrived at 10.30am off a flight from Hong Kong and they let us check in which was really appreciated.